Open a Support Case

Please use this form to initiate a tech support case. If you have any problems with this form, please send an email to cases@abptech.com

• Before you open a case, please read our FAQs.


• Please include as much detail as possible: Serial/MAC, model number, current firware, and/or software versions. Describe the problem and steps taken to resolve it.


• DO NOT paste SIP Traces or Debug outputs here. Reply to the email you will receive with them as Notepad attachments.


• RMA Requests: We always need the MAC Address and/or Serial Number to issue an Authorization. To learn about our Return Policy and procedures Click Here.

Enter Case Info	( all fields are required)
Case type	Firmware Request General Feedback Provisioning Signup/Redirect Request Question RMA Request - Return for Refund RMA Request - Warranty Replacement Sipura-Linksys Admin Guide or Utilities Request Tech Support Request

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Product	Aastra IP Phones Allworx AudioCodes Analog Gateway AudioCodes E1/T1 Gateway Digium Epygi Eutectics USB Products Hitachi Wireless IP Phones Ingate Intertex Linksys Mediatrix Analog Gateway NATpass PBXnSIP Polycom IP Phones Snom IP Phones Not Listed (Specify Product/Model in Message)
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